Lulus Reviews 2023 – Is It Legit & Safe or a Scam?

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7.5 Total Score
Lulus Reviews 2023 - Is It Legit & Safe or a Scam?

"Lulus is ...a website based in California that focuses on women’s fashion, especially parties and weddings. Wedding dresses are some of their biggest sellers and what they’re primarily known for.

The website is a nice place to shop a curated selection of affordable bridal dresses and fashions. Sometimes if you don’t know exactly what you want, it can help to have a simple website where everything focuses on the wedding experience.

Our Recommendation: However, it’s really hard to beat Amazon at their game. Amazon’s huge reach, fast shipping, and unmatched customer service means you really should just go with"

Safety, Reliability, and Trust
Easy-to-Use Website?
Customer Service
  • Located in California
  • Excellent shipping times
  • Good prices
  • It’s hard to beat Amazon’s service and speed
  • The selection is limited
  • Prices are good but not great
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My Experience With Lulus

Lulu’s is a fast fashion brand founded by a mother-daughter team from Chico California. Almost all of their clothing is designed by their team in California, and 90% of the clothing they carry is exclusive to the site. 

Being produced for the North American market has some serious advantages. For one, the sizing is more likely to be appropriate for American body types. They have over 1.8 million instagram followers, which really helps them to understand and connect with their customers. They’ve been especially popular with millennial women and have grown quickly over the past few years.

Lulu’s is especially known for boots, sweaters , shoes, and dresses, but sweaters and other seasonal must-haves are always popular. There are a lot of other fashions to round out their selection. Jumpsuit sleeve tops and  Accessories such as belts and jewelry are also nice ways to add some sparkle to your outfits.

Of course you can see a wide variety of sizes, including extra-large plus sizes. A lot of it does tend to run small, though, so you should be sure to check out the sizing charts. Returns are relatively painless, but there’s no need to put yourself in that position unnecessarily.

Fast fashion is all about great prices on good clothing. Lulus prefers to call itself affordable luxury, but you have to cut a few corners to get down to rock-bottom prices. Lulus fashions are carried at Nordstrom, so there is a certain level of quality. But still, these aren’t no-hold’s barred luxury pieces.

One of the places this model really works is for bridesmaid dresses. You’ll only wear the dress once anyways, so you’re not looking for something that wears well over hundreds of washes. Lulu’s has a great selection and there are sizes for every body type, so it’s a good place to start the wedding planning.

I was really happy when my best friend asked me to be maid of honor. I thought it was the perfect opportunity to show her how much she means to me. Then I started thinking about it and realized that I was going to have a lot of responsibility on my shoulders.

I went online to shop for dresses so that all of the bridesmaids could get their dresses delivered to their homes. We knew we wanted something reasonably priced but that would look great for the big day. 

We decided to order something small from the sites to try them out. Obviously we were going to need to check sewing and fabric quality, so we got a modern version of a little black dress. It actually looked really cute on the site, and I have to admit, I was a little excited.

When I got the package, it was nicely boxed and the dress looked great coming out of the box. The materials and sewing were ok, but not really special. There’s not really a huge difference between most fashion lines these days. 

The fit was a bit tight, so I’d definitely recommend that anyone shopping with Lulus should check the size guide. If you’re unsure, definitely go for the larger size. It’ll save you a ton of headaches trying to return the dress later.

In the end, we decided that the quality just didn’t fit the prices. There’s a lot of competition in this part of the market, and that means there are deals everywhere. Check out some of the better stores like Bigger stores usually means better purchasing power and prices, so you should be able to find good quality that’s right for any budget.

Lulus Alternatives 

If you’re looking for alternatives to Lulus, you can check out

Lulus FAQs

1. Is Lulus a Reputable Brand? styles are made with you in mind. They buy and design sophisticated, chic and modern styles we know you'll love. They invest in superior construction and high-end finishes to make your Lulus purchase a true representation of affordable luxury.

2. Is My Data Safe When Using Lulus Website?

Yes, of course! Lulus uses impressive data security and will only keep and use the data needed to make sure your packages arrive safely.

3. How Long Does Lulus Take to Ship?

Lulus website states that orders with Economy and Standard shipping can take up to 3 business days to be processed and shipped.

4. What Are Lulus Shipping Costs?

According to the website, 

What shipping methods do you offer?

If your order subtotal is over $150 USD, then you qualify for Free Economy Shipping! To claim your free shipping, type “WORLDWIDE” into the promo code box at checkout and select “Redeem.” Free international shipping is not valid in the US, U.S. based territories, and APO/FPO/DPO addresses. This offer may be canceled at any time.

Shipping fees vary depending on your country. All currency is listed in USD. Original shipping is non-refundable once shipped. 


Economy Shipping is a flat rate of $12-15 USD depending on the country destination, and will be shown at checkout. Orders over $150 USD shipped internationally qualify for Free Economy Shipping with the use of promo code “WORLDWIDE”. All Economy Shipping orders are typically shipped within 2-3 business days and arrive in 14-30 days. Delivery days are Monday through Friday, and orders will not be delivered on Saturday, Sunday or Holidays. 


Standard Shipping is a flat rate of $18-21 USD depending on the country destination, and will be shown at checkout. All Standard Shipping orders are typically shipped within 2-3 business days and arrive in 12-22 days. Delivery days are Monday through Friday, and orders will not be delivered on Saturday, Sunday or Holidays. Original shipping is non-refundable once shipped. 


Priority Shipping is a flat rate of $35-39 USD depending on the country destination, and will be shown at checkout. All Priority Shipping orders confirmed before 10 AM PT (1 PM ET)  will be processed and shipped the same day, pending credit card verification. Orders placed after 10 AM PT (1 PM ET) will be processed and shipped the following business day. Orders placed on Friday after 10 AM PT (1 PM ET) will be shipped on the following Monday (excluding holidays). All Priority Shipping orders typically arrive within 9-13 days. To determine shipping days, begin with the first business day after your order is shipped. 

5. Where Is Lulus Located?

Lulus is located in California.

6. Where does Lulus ship from?

Lulus ships from their warehouses in California.

7. Are Lulus Sizes Accurate?

Large orders may be assessed additional shipping charges due to weight and size limitations. If your order requires additional shipping and handling charges, you will be contacted to approve them before we ship your order.

8. What Is Lulus’s Refund & Return Policy?

According to the website, 

  • Return packages must be postmarked within 30 days of the order delivering to you. Return packages postmarked after this time frame will be subject to denial and sent back to you
  • Return packages postmarked within the first 10 days of the delivery date qualify for free return shipping. Return packages postmarked after the first 10 days of delivery will have a $7 fee deducted from the refund amount
  • No returns, refunds, or online credits are available for final sale items of any price
  • Returns must be received in new condition; unworn, unwashed, and with the hygienic liner
  • Items must be returned with all vendor tags attached
  • Shoes must be returned in their original shoe box. The shoe box should not be used as a shipping box, it should be packed in a separate box or shipping mailer
  • Beauty & Wellness products must be returned unused, in their original packaging, and with the seal unbroken
  • Handbags & Purses sold with a dust bag must be returned with their original dust bag
  • Items sold as sets must be returned with the correct sizes, as sold
  • Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or otherwise do not meet our Return Policy mentioned above will be subject to denial and shipped back to you 
  • Gift cards cannot be returned or refunded

9. Does Lulus Have Good Customer Support? How Do I Reach Them?

Contact Lulus

Mon-Fri: 5AM-7PM PT

Sat/Sun: 7AM-4PM

1 (866) 918-5858

Email : [email protected]

Address : 195 Humboldt Ave

Chico, CA 95928


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