Bigstub Review

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6 Total Score
Bigstub Review: Legit, Reliable or a Scam?

Bigstub is a ticket reselling website that promises good seats at low prices. What we've found is that the selection of tickets is much more limited and frequently higher priced than Bigstub's better known competitors. After reading more than 50 reviews, we don't reccomend Bigstub as a great website for purchasing tickets.
Our Recommendation: If you're looking to get the best seats or the best price then we recommend using SeatGeek because it tends to have much lower prices and a better selection of tickets and events than Bigstub.

6Expert Score
Popularity
4
Trust & Safety
7
Prices
4
Easy to Use Website?
3
Customer Service
6.5
1.2User's score
Popularity
1
Trust & Safety
1
Prices
1
Easy to Use Website?
2
Customer Service
1
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SeatGeek

We recommend SeatGeek because it tends to have much lower prices and a better selection of tickets.

Bigstub Review

Pros:

  • Professional and easy to navigate website.
  • Easy to download tickets if you receive them.

Cons:

  • Sometimes customers are billed for more than the number of tickets purchased.
  • Customer service is often slow to respond.
  • Tickets can show up as late as one hour before the show.
  • Bigstub frequently charges hidden fees

What Are BigStub's Service Fees?

BigStub tends to have fairly high fees which is one of the reasons why it's not one of our recommended ticketing sites.

About Bigstub:

We are a leading vendor of premium and sold-out tickets to events in the U.S., Canada and worldwide. We're proud to be your preferred connection for all things live-entertainment – Concerts, Broadway, MLB, NFL, NBA, NHL and much more! BigStub is a ticket resale marketplace where licensed ticket brokers and trusted individuals resell tickets to live events. Ticket prices are set by the seller and may be above or below face value, reflecting current market conditions.

About WebsiteReviews

If you're looking for the best online reviews for Bigstub Tickets and similar websites, then you've come to the right place. We do comprehensive breakdowns of whether companies like Bigstub Tickets are legit, trustworthy, reliable, or scams. Happy shopping!

SeatGeek

We recommend SeatGeek because it tends to have much lower prices and a better selection of tickets.

1 Comment
  1. 0.6
    Popularity
    10
    Trust & Safety
    10
    Prices
    10
    Easy to Use Website?
    20
    Customer Service
    10

    Unfortunately I didnt see this about reselling tickets at this site, we got tickets off this site for sprint center concert in kc which were spendy, we got to the gate and the phone scan did not work so they sent me to customer service booth, the girl there was extremely informative in that she asked me if my name was phillip, turns out phillip bought a whole row of tickets for section 228 at sprint center and sold them to big stub, I then purchased 2 tickets sold to big stub unknowingly getting screwed out of a large sum of money, turns out our 379 dollar tickets were worth 46 dollars a piece, long short, the gal at sprint center that helped us said next time just come to box office and get tickets for 46 a piece and no unreal service charge therefore removing jack wagon phillip from the equation, I hope this helps other people avoid getting screwed by resellers like we did, it’s sad big stub stoops to this level, however the girl at sprint center customer service will save me a lot of money in the future, and I thank her for that, lesson learned, this was March 2nd before the Eric church concert

    + PROS: Easy to get tickets
    - CONS: Double the face value, dont take the first seat you find or go to box office and not pay the unfair fees to the second person involved, 46 dollars a piece is a little different than 379 for two, like I said it's my fault, wont happen again, just want the public to be informed
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