CARiD Reviews 2023 – Is It Legit & Safe or a Scam?
This post contains affiliate links which means if you click on a link and purchase an item, we will receive an affiliate commission at no extra cost to you.
CARiD is a website that sells car parts, including discount car parts, reproductions, and knockoffs. It’s a good place to go for cheap tires and aftermarket accessories. They sell parts from many different manufacturers, so prices and quality vary.
Make sure that you can afford to wait for your parts before ordering. It’s not unusual to receive the wrong parts and have to send them back. If you get the wrong parts for your daily driver, it might end up being a while before you get back on the road.
Our Recommendation: CARiD is well known in the auto parts world, but there are better alternatives. AutoZone is well established and has local parts stores in much of the USA where you can get face-to-face assistance. AutoAnything is also highly recommended.
- CARiD is a well-known auto parts store.
- The selection is excellent.
- Their knockoffs and reproductions are usually as good as the originals.
- Quality can be hit or miss.
- Customer service is helpful but unreliable.
- There are other, better-known competitors.
My Experience With CARiD
Car guys always have a project car lying around. Mine is a 1956 Studebaker Sky Hawk a farmer had been keeping in his barn for the last 50 years. I've been working hard on restoring the Studebaker for over a year. I've found myself up to my elbows in grease more times than I can count. It's been a labor of love, but I'm finally getting close to finishing it.
Ordering parts online is difficult for older project cars because there aren’t many stores that carry parts for 65-year-old vehicles. While searching for old details, I ran into CARiD and ordered some parts that I needed. They had a wide variety of selections, and they were all reasonably priced.
CARiD is a legit place to order parts for your old car. They have tons of features for all sorts of old cars, and their prices are competitive. I also like that they carry some rare pieces, which can save your bacon in a pinch.
CARiD is an automotive parts store that offers a vast selection of parts and accessories for all types of vehicles. From headlights and taillights to tires, CARiD has you covered. They carry products from top brands like Bosch and Michelin, to name a few. Their wide variety of products, competitive pricing, and excellent customer service make them a standout in the industry. One of the best things about them is that they carry parts that you might have trouble finding in other places because they have a big-tent mentality.
But their willingness to carry a lot of brands is also their biggest problem. The more brands and parts a company has, the less due diligence they can do to ensure good quality.
Every manufacturer wants to carry as many parts and brands as possible. This increases their sales and the amount of money they make. However, this ends up hurting the quality of their products. When a company tries to produce so many different things, they can't do a lot of research into the quality of the materials they use.
CARiD's customer service and delivery speed are common complaints among their customers. Some people have had issues where they couldn't get their problems solved, but it can take a lot of effort and phone calls even when they do. Not everyone has a bad experience with CARiD, but there are enough complaints from customers that it's worth mentioning in our review.
Maybe you can’t always get it right, and it’s hard to know how legit some online reviews are. So far, I’ve had pretty good experiences, but I'd be concerned about risking a purchase for my daily driver. If the parts didn’t come on time, I’d be stuck without a ride, and CARiD’s customer service is reportedly hit or miss.
CARiD has many satisfied customers and has a long history of delivering quality products at a low price. The company was founded in 2008 and has grown to be one of the world's largest providers of auto parts, car accessories, and performance parts.
It’s hard to grow that big without doing many things right. Customers praise many features, such as the wide selection, low prices, and prompt delivery time. Delivery time is also something that people complain about, so maybe it depends on what you’re ordering.
I want to recommend CARiD, but there are just too many other auto parts stores that do it better. Most people will get a better experience with big names like AutoAnything or Autozone, and I recommend that you stick with those big names. Making a mistake with your car is just too expensive and dangerous to risk.
What Is CARiD?
CARiD is a discount auto parts website where you’ll find great prices on reproduction and after-market auto parts. It’s a great place to look for some hard-to-find pieces and has competitive prices compared to better-known rivals.
CARiD is located in the USA, but unlike its rivals AutoAnything and AutoZone, it doesn’t have a main street presence. Many online reviews complain that their customer service can have trouble fixing errors, unlike land-based auto part stores.
If you’re looking for alternatives to CARiD, you can check out AutoAnything and AutoZone.
1. Is CARiD a Reputable Brand?
CARiD is a legit website, but they sell products that are all over the spectrum in terms of quality. Sometimes you get a great part, but other times you’ll get a cheap knockoff. There can be occasional problems, but most people have an OK experience.
2. Is My Data Safe When Using CARiD’s Website?
Yes, it'll be safe. CARiD uses encryption and HTTPS to ensure the safety of all transactions.
3. How Long Does CARiD Take to Ship?
According to the website, CARiD ships merchandise worldwide using FedEx, UPS, DHL, & USPS. Many of the products on CARiD.com will ship for free; if you don't see the FREE SHIPPING icon under the product description, simply add the merchandise to your cart and enter your address to see real-time shipping costs.
There are a few important things to keep in mind:
Products may ship separately from different warehouses.
Available shipping methods vary depending on products and shipping destinations.
Merchandise that's in stock usually ships within 24-48 hours. Shipping time varies on custom or made-to-order items as they may have to be manufactured, painted, embroidered, or assembled. More details about their shipping time here.
4. What Are CARiD’s Shipping Costs?
Many of the products on CARiD.com will ship for free; if you don't see the FREE SHIPPING icon under the product description, simply add the merchandise to your cart and enter your address to see real-time shipping costs.
Free shipping applies only to orders shipped within the continental United States.
Shipments to Canada are treated as all other international shipments. It's the recipient's responsibility to pay all applicable duties, taxes, & brokerage fees. Read more about CARiD's shipping costs.
5. Where Is CARiD Located?
1 Corporate Drive
Cranbury, NJ 08512
6. Where Does CARiD Ship From?
CARiD is located in New Jersey, in the USA. They have multiple warehouses.
7. Are CARiD Sizes Accurate?
Car parts have to be sized appropriately for each car’s make and model. If your part is defective or you’re having trouble installing it, contact CARiD so their Technical Customer Care can help.
8. What Is CARiD’s Refund & Return Policy?
If you're not completely satisfied with your purchase, CARiD will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery.
Items must be in new condition and in the original packaging (that is, you didn't assemble, install, or modify the product in any way). Pictures may be necessary to complete your request in the event of fitment, flaw, or defect.
The few exceptions for items that can't be returned include:
- Items Marked “Non-Returnable” (clearly indicated on the product page before placing your order)
- All Wheel & Tire Packages
For orders delivered within the continental US where the reason for return isn't a result of a CARiD error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping label will be provided. The flat fee for each item being returned can be found in the list below:
Retail cost of the item Per Item Return Fee
- Less than $25.00 — $3.50
- From $25.00-$49.99 — $5.50
- From $50.00-$99.99 — $7.50
- More than $100.00 — $9.50
Freight, international & non-continental US returns are accepted. However, coordination of return shipping is the responsibility of the client. If CARiD makes an error, a return shipping label will be provided. Read more about CARiD's refund and return policy.
9. Does CARiD Have Good Customer Support? How Do I Reach Them?
The Customer Help Center has contact information, including Live Chat (24/7), email and phone numbers.
- Sales: (800) 505-3274
- Order Status: (800) 505-3274
- Customer Service: (800) 505-3274
- Local: (609) 642-4700
- Fax: (609) 964-1983
- Sales: [email protected]
- Order Status: [email protected]
- Support: [email protected]
- General: [email protected]