eBooks.com Review

5 Total Score
eBooks.com Review: Is it Legit, Reliable or a Scam?

eBooks.com is a fairly safe and trustworthy site to buy digital books from but there are also a decent number of negative reviews about the company across the internet. The company offers more than 1 million books for sale.

Generally speaking, buying an eBook is cheaper than buying a physical book because it is much cheaper for a publisher to produce. Furthermore, you can take eBooks with you on the go on your computer, tablet or favorite mobile device.

Our Recommendation: We recommend buying eBooks from Amazon. because it has a better reputation and better online reviews. If you're still nervous about purchasing from eBooks, you can always buy from the largest bookseller in the world.

5Expert Score
eBooks.com Reliability
5.5
eBooks.com Shipping
10
eBooks.com Customer Service
4.5
eBooks.com Device Compatibility
5.5
2User's score
eBooks.com Reliability
2.4
eBooks.com Shipping
2.1
eBooks.com Customer Service
1.9
eBooks.com Device Compatibility
1.6
Add your review  |  Read reviews and comments


Amazon eBooks
We recommend buying eBooks from Amazon because it has a more trustworthy reputation.

Pros:

eBooks.com is compatible with most devices has a robust search tool that allows you to quickly and easily find any book in their database.

Books are delivered instantly after purchase.

Cons:

eBooks.com doesn't have a great reputation if you scan review sites across the internet. For this reason, we recommend buying your eBooks from Amazon.

Guide To Book Formats:

Directly from eBooks.com's website:

“We currently sell ebooks in these formats:

  • EPUB for Ebook Reader (preferred option for mobile devices)
  • PDF for Ebook Reader
  • PDF for Digital Editions
  • EPUB for Digital Editions
  • Online Reader format (read in your internet browser without any additional software)

These formats are supported by all devices compatible with Adobe Digital Editions (Windows) or Ebook Reader (iOS, Android, Blackberry & Kindle Fire).

Most books can also be read online using our Online Reader and any major web browser.”

Amazon eBooks
We recommend buying eBooks from Amazon because it has a more trustworthy reputation.

 

17 Comments
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  1. SCAMMERS! Paid to download ebook. Never received. Fake business address in Texas but website is registered to Vietnam. Google phone number, no answer. Support emails are read but not responded to.

  2. 0.25
    eBooks.com Reliability
    20
    eBooks.com Shipping
    0
    eBooks.com Customer Service
    0
    eBooks.com Device Compatibility
    0

    Was not a scam but several pages of my ebook were blank. All that was in them were the page numbers. I needed information off of these pages so I emailed and called support and no one got back with me.

    Helpful(1) Unhelpful(1)You have already voted this
  3. 4.85
    eBooks.com Reliability
    100
    eBooks.com Shipping
    100
    eBooks.com Customer Service
    100
    eBooks.com Device Compatibility
    90

    I love eBooks.com. It’s easy to use and has all the books I love.

    + PROS: Huge range. Excellent customer service.
    - CONS: Their ebooks aren't compatible with Amazon Kindle
    Helpful(0) Unhelpful(0)You have already voted this
  4. Don’t use them. Bad service never received the book ordered

  5. 0.5
    eBooks.com Reliability
    20
    eBooks.com Shipping
    10
    eBooks.com Customer Service
    0
    eBooks.com Device Compatibility
    10

    My ebook did not download and when I tried to reach the company. No reply, please DO NOT purchase from this website.

    + PROS: Nothing good about it, I paid my money and they did not deliver the product!
    Helpful(2) Unhelpful(0)You have already voted this
  6. 0.25
    eBooks.com Reliability
    0
    eBooks.com Shipping
    20
    eBooks.com Customer Service
    0
    eBooks.com Device Compatibility
    0

    Open Access does not work! They take your money, but do not respond to you. Just like a scam!

    - CONS: Open Access does not work! They take your money, but do not respond to you. Just like a scam!
    Helpful(0) Unhelpful(0)You have already voted this
  7. This was my fourth purchase from eBooks.com and I can confirm that the service is top notch. It has all the books I love and it’s very easy to navigate.

    • This is a scam! Don’t trust this site! I bought a textbook book from them, didn’t receive it (it was a digital file), spoke to the seller and “returned” it and cancelled my PayPal order. Thought it was just a fluke so I ordered the textbook again from this site but from a different seller. I only received a digital file and it was only the first 28 pages (the index only). I reached out 4 different times to fix the problem or receive a refund and still haven’t heard back from them (a week ago!). This is a scam. PLEASE don’t be fooled by the low prices. You’ll never received your product or your money back.

  8. 0.5
    eBooks.com Reliability
    10
    eBooks.com Shipping
    10
    eBooks.com Customer Service
    10
    eBooks.com Device Compatibility
    10

    i just bought a book from them last week and i can report that this business totally sucks. their business is based on selling ebooks but they aren’t compatible with most e-ink kindles, since that is the most popular and best e-reader then why waste your time?

    e-readers should only have electronic ink so it doesn’t tire your eyes like backlit devices do. unfortunately you must search and search for this info it’s hidden away….

    so now i’m reading this book on my mac, using the horrid adobe digital editions software that you MUST use with all the books they sell, if you come across this site, then walk on by, it’s crap.

    - CONS: nothing to redeem, it's sells ebooks for phones and laptops.
    Helpful(0) Unhelpful(0)You have already voted this
  9. In my point of view i agree that e-Books.com is a fairly safe and trustworthy site to buy digital books from but it is also true that there are also a decent number of negative reviews about e-books.

  10. 2.25
    eBooks.com Reliability
    50
    eBooks.com Shipping
    50
    eBooks.com Customer Service
    50
    eBooks.com Device Compatibility
    30

    I agree with the point that eBooks.com is a fairly safe and trustworthy site to buy digital books but it is also true that in e-books there are also a decent number of negative reviews about it.

    + PROS: Useful and accessible.
    - CONS: Sometimes blank pages are seen.
    Helpful(0) Unhelpful(0)You have already voted this
  11. Just purchase a digital book now. PDF came right away. So far so good. Saved a lot of money using ebookus.com

  12. 0.35
    eBooks.com Reliability
    10
    eBooks.com Shipping
    0
    eBooks.com Customer Service
    20
    eBooks.com Device Compatibility
    0

    I purchased the pdf document, expecting to be able to it as a pdf, with other readers. Then I was required to downloaded the reader. Beyond reading the pdf the other very basic functions do not work, such as highlighting and search. The customer service team advised my issue was resolved after providing a link to a standardised document. The issue was not resolved, and remains unresolved. I’m very disappointed. My current advice is to purchase elsewhere. If my advice changes I will tell you so.

    + PROS: You get a pdf.
    - CONS: The reader highlight and search functionality does not work. The Customer Service team are more interested in their ‘its resolved’ metrics than the customer version what constitutes ‘its resolved’.
    Helpful(0) Unhelpful(0)You have already voted this
  13. 0.35
    eBooks.com Reliability
    10
    eBooks.com Shipping
    10
    eBooks.com Customer Service
    0
    eBooks.com Device Compatibility
    10

    It is not exactly a scam. You do get the book if you downloaded it to and extremely bad reader called Adobe Digital Editions. It is not an “ebook”; so forget reading it on Kindle etc. The reader is so badly formatted you will not likely bother even if you get the text.

    Helpful(0) Unhelpful(0)You have already voted this
  14. 0.5
    eBooks.com Reliability
    10
    eBooks.com Shipping
    10
    eBooks.com Customer Service
    10
    eBooks.com Device Compatibility
    10

    One of the worst services I have ever used. I asked for a refund, they followed up to ask what was wrong, provided a link to reply to. The link does not work, instead it refreshes the site to a “login” website. When I try to register “An unknown error occurred. Please try again or contact support”.

    So I mailed them again two times using their website, nobody responded this time around. Just sunk $120. Request #1075466. If I do not get my money back, I will definitely write to a consumer protection agency in Australia.

    Helpful(0) Unhelpful(0)You have already voted this
  15. 0.1
    eBooks.com Reliability
    10
    eBooks.com Shipping
    0
    eBooks.com Customer Service
    0
    eBooks.com Device Compatibility
    0

    Horrible website. Deceptive practices. Makes you pay first, then forces you to give personal info to see your book. Avoid at all costs.

    + PROS: None so far.
    - CONS: Can't download your book on most devices. You don't even own the book. you have to look at it on their horrible reading software. Not tablet compatible.
    Helpful(0) Unhelpful(0)You have already voted this

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