Fanxchange Review
We recommend SeatGeek because it tends to have much lower prices and a better selection of tickets.
Pros:
- An app is available for convenience.
- The website is clean and easy to navigate.
Cons:
- Their terms and conditions fine print is hard to understand.
- Tickets often randomly end up canceled without warning.
- Sometimes charge prices higher than indicated in the listing.
What Are Fanxchange's Service Fees?
Fanxchange tends to have fairly high fees which is one of the reasons why it's not one of our recommended ticketing sites.
About Fanxchange:
Fanxchange creates memorable experiences through live event tickets. It's a unique online marketplace for tickets, powered by innovative technology and the global support of loyalty programs eager to provide the Ultimate Reward™ for their members. Our team is passionate about delivering total satisfaction for customers: a seamless shopping experience, outstanding service, and ultimately, tickets to a truly rewarding event.
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David
I ordered Game 6 World Series tickets and received an email that my request had been accepted. My credit card was charged. I then received a phone call from a FanXchange employee who verbally confirmed my order details and reported to me that the tickets would be emailed to me shortly. I travelled to Los Angeles, informed my father, a lifelong Dodgers fan who has never been to a Dodgers World Series game, and was excited for the game. On the day of the game, I received an email from FanXchange that the tickets were no longer available and that my order was cancelled. I contacted the company and they reported that the order was NOT confirmed and thus in their rights to cancel it. Essentially, this company advertises seats at high prices with high fees, collects money from far more buyers than seats available, and then sends out cancel notices on the day of the event to fans that are no longer able to get tickets to the event they have prepared for.
Michelle Duason
Fanxchange website for tickets