Groupon Reviews 2025 – Is It Legit & Safe or a Scam?

What Is Groupon?

From Groupon's About Page:

“Groupon is a place where customers can discover new experiences every day and local businesses thrive.

Strong partnerships with great local businesses are at the very heart of Groupon. These partnerships allow us to bring the best experiences and value to our customers, whether they're looking for new things to try, taste, learn or do. And, by connecting our customers with our merchant partners, we create relationships between loyal, repeat customers and quality local businesses that help communities thrive.”

Some popular Groupon goods that you can get daily deals on are:

• A Groupon getaway travel deal
• Yelp for Business Coupons
• Restaurant Deals

How Does Groupon Work?

For Groupon users, simply browse through the website for daily deals and purchase the Groupon deal that you want. Just make sure to read the “Fine Print” section that can be found on each deal‘s page as well as additional instructions on how to redeem your voucher from the business you bought from.

On the other hand, if you own a local business, becoming a merchant isn't as straightforward as listing a discount on the site and then gaining more customers. In fact, if you do this without a strategy, your small business might even end up losing money. So make sure you go to Groupon Merchant and do your research.

Groupon Plans & Pricing

Groupon's loyal customers often browse the website for exclusive deals. You can get a promo code for your favorite local business that'll slash off 20% up to 90% of your purchase. It's a great place to get additional savings when you shop for all sorts of goods.

They also have a plan for Groupon users called “Groupon Select.” It's a $4.99/month plan that gives additional savings exclusive to members, extra discounts, and other insider perks.

For vendors or small business owners, Groupon typically requires you to list your product with a discount of at least 50%, though this depends on your business and product. Groupon will also take a 50% cut off the profits you make. You can read more on Groupon's merchant page.

Groupon Alternatives

If you're looking for alternative daily deal sites that are similar to Groupon, then you can check out Woot, RetailMeNot, SlickDeals, or Living Social.

Groupon FAQs

1. What Are Groupon Bucks?

Groupon Bucks is a type of currency that customers can use within Groupon. It's similar to point rewards you get at certain stores or a gift card that you use to partially pay for a purchase and then use your credit card for the rest. You can get Groupon Bucks by referring the app to a friend or from promotions that give you bucks when you purchase a deal.

2. Groupon's Refund Policy

“We always want you to have a great experience with Groupon. That's why we have the Groupon Promise. If you used a Local Groupon voucher before its promotional value expired, took a Getaways trip, or attended a GrouponLive event and were disappointed by your experience, contact us within fourteen days of your voucher use, trip or event and tell us about it. We'll work with you to make it right.”

Refunds depend on whether the voucher is used for a local business deal, Groupon Getaway, Groupon Goods, or GrouponLive. You can learn more about it here.

3. How to Get In Touch with Groupon Customer Service

For order issues, you can sign in for an account through their Customer Support page. You can also search for help topics in their FAQs section.

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