Hello Molly Reviews 2024 – Is It Legit & Safe or a Scam?
This post contains affiliate links which means if you click on a link and purchase an item, we will receive an affiliate commission at no extra cost to you.
My Experience With Hello Molly
Hello Molly is a legit website for women’s clothing. They’ve been very popular on Instagram and Tiktok, and are a favorite with celebrities like Kylie Jenner and Barbara Palvin.
The website is easy to use and has a great sense of style. Unfortunately, the same clothes are easy to find on Amazon for better prices. In addition, the quality tends to be mid-tier, leaving some women searching for more.
They also have a limited size range that works best for skinny models. That definitely works on Instagram, because models have lots of followers. But it can leave ordinary girls feeling left out. It'd be nice if they had a better plus-size selection and clothes that are better suited to everyday use.
My own experience started out great. My sister and I were searching Instagram, looking for the perfect prom dress. We noticed that several of her favorites were from Hello Molly, and we noticed that customer reviews were excellent.
Of course, we had questions. Is Hello Molly legit? With so many celebrity endorsements, it seems like they’re doing something right, so we checked out their website. I could see right away why people are so attracted to this brand.
The website gives a great first impression. It’s very easy to use and the trends are on point. We noticed that the prices were a little high, but they also sell better clothing than most discount websites.
The company is based in Sydney Australia, so Hello Molly shipping times to North America are a little longer than you might expect. In our case, we decided that it was fine because my sister’s prom was still a month away.
We found a dress that she really liked, and it was simple to shop for accessories and shoes on the same website. One good thing about the boutique experience is that most of the fashions work together flawlessly. Hello Molly has a certain aesthetic that flows through all of their clothes.
We probably should've thought a little more about how long Hello Molly takes to ship. The initial shipping time wasn’t a problem, but my sister’s dress ended up not quite fitting. By the time we got the dress, it was too late to exchange it for something else. We ended up needing to get it altered at our own expense.
My sister loves following the latest trends, and she was happy to make her own TikTok video showing off the dress. One of the advantages of Hello Molly is that their hashtags tend to get a lot of followers and likes!
Still, there are a few things to think about before you jump on this trend. First of all, we’re all more sophisticated about celebrity endorsements than our parents were. With so many social media stars pushing fashion and products, there’s a lot to choose from.
Hello Molly fashion reviews should be taken with a grain of salt. It’s widely understood that influencers get a lot of clothes for free or are paid for sponsorships. So they're not the best source for unbiased opinions.
On one hand, I can say that their quality is good, but not outstanding. It’s about what you’d expect from Amazon. But on the other hand, shipping from Australia means Americans and Europeans will have fewer options for returns and exchanges.
Young people love beautiful fashion, but we need great prices and return policies too. In the future, I think it’s better to let Amazon just sort it out. You’ll have a wider range of options and Prime shipping. The marketplace is also competitive, which helps keep prices down.
What Is Hello Molly?
According to their about page:
“Hello Molly is your feminine fashion fix! Hello Molly was born out of the belief that every girl should have access to on-trend wardrobe essentials that don't break the bank.
With more than 100 new releases every week, there's always something to complement your style. Their customers are free spirits, dream chasers, and trend lovers with a full social schedule and an outfit for every occasion. Hello Molly believes life is a party with millions of fans on social media. So let's dress like it!
Since launching in 2012, shoppers in more than 100 countries and counting have made us their go-to fashion destination. As a result, Hello Molly has landed on the radars of world-renowned It-girls, models, influencers, and most importantly, their gorgeous and loyal shoppers!”
Hello Molly Alternatives
If you’re looking for alternatives to Hello Molly, you can check out Amazon.
Hello Molly FAQs
1. Is Hello Molly a Reputable Brand?
They’re your one-stop-shop for all things feminine, Hello Molly was founded on the conviction that every girl should have access to affordable, on-trend wardrobe staples.
There's always something to compliment your style with over 100 new releases every week. Their clients are free-spirited, dream chasers and trend followers with a packed social calendar and an outfit for every event. Hello Molly thinks life is a party.
Since its start in 2012, they've been the go-to fashion destination for shoppers in over 100 countries. They've caught the attention of world-famous it-girls, models, influencers, and, most importantly, their lovely and devoted customers!
2. Is My Data Safe When Using Hello Molly's Website?
According to their privacy policy:
“Hello Molly is committed to ensuring that the personal information Hello Molly collects is secure. In order to prevent unauthorized access or disclosure, Hello Molly has put in place suitable physical, electronic, and managerial procedures such as the pseudonymization and encryption of personal information, to safeguard and secure personal information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.
Hello Molly cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information are carried out at your own risk. Although Hello Molly takes measures to safeguard against unauthorized disclosures of information, Hello Molly cannot assure you that the personal information Hello Molly collects will not be disclosed in a manner that is inconsistent with their Privacy Policy.”
3. How Long Does Hello Molly Take to Ship?
According to their shipping information:
“Shipping Status:
Every day, Hello Molly does their best to deliver your packages on time! That means that all purchases placed before 2 p.m. local Sydney time on a business day will be sent the same day! Your order will be dispatched on the next business day unless you specify otherwise. To avoid postal delays, please make sure to fill out your entire name at checkout, including your first and last names. Please keep in mind that there may be some delays in getting your item mailed out during high-volume or sale periods.
Delivery:
Time Hello Molly has very little control over a package once it has left their warehouse. Please keep in mind that the delivery timeframes are simply estimates. Hello Molly is not liable for any carrier delays, particularly during high-volume periods. A delivery date can never be guaranteed by Hello Molly.
If you are unable to accept your package because you are not at home, the carrier will determine whether it is safe to leave. If this is not the case, a calling card will be left in your letterbox with instructions on how to arrange re-delivery or pick up your package at the local post office.
If you have not received your package within 25 business days of making your order, please send an email to [email protected] with your full name and order number, and Hello Molly will investigate the situation right away!”
4. What Are Hello Molly’s Shipping Costs?
Shipping costs by total order value (USD) are available here.
5. Where Is Hello Molly Located?
Hello Molly is based in sunny Sydney, Australia.
6. Where Does Hello Molly Ship From?
Hello Molly is based in Australia.
7. Are Hello Molly Sizes Accurate?
According to their size guide:
“Our models typically wear size 6-8, Small, or One-Size games when selecting sizes.
When selecting sizes, you can refer to the size guide, but please note that sizes cannot be guaranteed and might vary slightly between brands. If you need any advice about sizing, please feel free to drop them a line at: [email protected].”
8. What Is Hello Molly’s Refund & Return Policy?
According to their FAQs section:
“Returns:
Before returning items, follow the instructions on their returns page here. Once you have a completed Return Form, please address all eligible returns to:
PO BOX 286
STRAWBERRY HILLS
NSW 2012
AUSTRALIA
Refunds:
Only defective products will be eligible for a refund at this time. Store credit is given for returns due to a change of heart. Please contact us at [email protected] if you believe your order is eligible for a refund.
Depending on your financial institution, refunds to credit or debit cards might take 5-7 business days to complete and reflect in your account. If you haven't received your refund after 7 business days, contact your banking institution for an update on any pending refunds on your account. If your account has no pending refunds, please contact their Customer Care team at [email protected] to inquire about the refund.
Please keep in mind that international transaction costs and currency conversion fees incurred during the original order payment transaction are imposed by the appropriate credit card provider or bank institution, not Hello Molly, and hence cannot be refunded. If you want to seek a refund for such costs, you'll need to contact your credit card provider or bank.”
Please see their complete return policy here.
9. Does Hello Molly Have Good Customer Support? How Do I Reach Them?
- View their contact page here.
- Phone: +1 (818) 900-7796 (Monday to Friday 9:30am-5:00pm AEST)
- Email: [email protected] For returns and exchange: [email protected]