MiniInTheBox Review

1 Total Score
MiniInTheBox Review: Is it Legit, Reliable or a Scam?

MiniInTheBox is a discount, flash sale retailer that has a very poor reputation and should be avoided at all costs. The site has an F rating with the Better Business Bureau for a pattern of not delivering items and not providing refunds. We strongly recommend buying from trustworthy stores such as AliExpress, DressLinkGearBest, LightInTheBox and Choies.

1Expert Score
Reliability
1
Shipping
2
Customer Service
1.5
Hidden Fees
7
Prices
9
Item Selection
8
2User's score
Reliability
2
Shipping
6
Customer Service
2
Hidden Fees
0
Prices
1
Item Selection
1
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Pros:

There aren't any pros to list because of the poor reputation of MiniInTheBox. This is a scam, unreliable, not trustworthy, not reliable site that should be avoided if possible.

Cons:

Directly from the Better Business Bureau website:

PATTERN OF COMPLAINT

On May 7, 2015, BBB recognized a pattern of complaints from consumers regarding delivery and refund issues. Consumers allege after ordering and paying for products from MiniInTheBox, they receive a delivery date and a tracking number. However, consumers claim the tracking number does not work or does not indicate delivery progress. Consumers further allege the delivery date passes but the products are not received. Some consumers claim to receive the delivery, but allege the products are defective or incorrect.

According to complaints, MiniInTheBox states a refund will be processed back to the consumer’s original form of payment. However, consumers allege they do not receive a refund. When attempting to contact MiniInTheBox for assistance, consumers claim the company is provides only generic responses or is completely unresponsive.

On May 27, 2015, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.Delivery can sometimes take as long as one month so if you're in a rush to get something this is definitely not the site for you.”

Alternatives:

Popular alternatives to MiniInTheBox include AliExpress, DressLink, EverBuying, LightInTheBox and Choies.

2 Comments
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  1. Reply
    Helen Papachristos
    June 10, 2020 at 2:13 pm

    Terrible company – it’s just a front for cheating people out of their money. Have waited 3 months, requested a refund several times and just keep getting fobbed off. I wish they could be prosecuted by somebody.

  2. 1
    Reliability
    20
    Shipping
    60
    Customer Service
    20
    Hidden Fees
    0
    Prices
    10
    Item Selection
    10

    I ordered pearl barcelet watch for women and I got barcelet watch but not similar which 1 showing in website

    + PROS: No customer service, doggy website
    Helpful(1) Unhelpful(0)You have already voted this

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