ModCloth Reviews 2024 – Is It Legit & Safe or a Scam?

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8.1 Total Score
ModCloth Reviews 2022 - Is It Legit & Safe or a Scam?

"Modcloth is an online clothing retailer that specializes in vintage styles. They produce all of their clothes in the USA and deliver from a US address.

Modcloth has been in business since 2002, and is well known for their fashion sense. If you love classic styles, they certainly should be on your radar.

Our Recommendation: We don’t recommend Mod Cloth. The same styles and more can be found on It’s really hard to beat Prime Shipping and Amazon’s customer service."

Safety, Reliability, and Trust
Easy-to-Use Website?
Customer Service
  • Shipped from the USA
  • Wide variety of vintage-styles
  • Locally produced
  • Only ships to US addresses
  • Styles are hit or miss
  • Better variety and service elsewhere
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My Experience With ModCloth

Modcloth is an online clothing retailer started in 2002 which has grown a lot over the past 20 years. They started by offering vintage style clothing, but have recently been offering their own takes on modern fashion. While the website is known for its vintage-inspired designs that are modernized to fit the current trends, it also offers a wide variety of brands and styles which are constantly updated by the company’s designers.

It has been able to grow so fast and become successful because of its unique approach to the business. They have a marketing strategy that focuses on social media and word-of-mouth advertising, which is different from most traditional companies who focus on ads.

They also have a unique approach to pricing their clothing. They offer a lot of special discounts, fashion boxes, and other fun sales strategies. In addition, most of their clothes are available in plus sizes and they offer free shipping for most US orders.

I am a huge fan of Modcloth. I love the clothes they sell and the wide variety of styles they offer. I also like that their clothes are not too expensive and they have a good return policy.

One day, when I was browsing through their website, I found a dress that was perfect for my sister’s wedding. It had all the right colors and it looked like something she would wear to a party or on a date night. So I ordered it for her as her birthday present with express shipping so she would get it in time for her big day.

The dress arrived on time and fit perfectly! My sister loved it! The only problem was that there was some damage to one of the straps from shipping but thankfully their return policy is really good so we were able to get store credit with an extra $5 thrown in for the inconvenience.

I recently got an email from Modcloth with a discount code for my birthday! It was such a nice gesture, especially because it was personalized to me. The email also included some information about the new arrivals in the store which is something I always look forward to every time they send out emails like this.

Most Modcloth shipments to the US lower 48 states are free for orders over $150. Orders under that amount will cost $12.95. Colorado Residents must pay a special $0.27 Colorado road delivery tax. 

International Shipments will be a bit more expensive. The actual costs will depend on your location, VAT rate, Customs taxes, and other variables. Check the purchase order form for more information.

Most of the reviews on Modcloth's website are positive, but there are some negative reviews as well. For example, one customer said that their order was canceled after they paid for it. There was an issue with the payment and this customer was never notified about it until they called to inquire about the status of their order.

Another Modcloth review customer said that they ordered a dress in size small and it came in as a medium. This is not something that Modcloth would have done on purpose, but it does happen from time to time when ordering online.

Realistically, issues can happen with any retailer, and small problems shouldn’t put you off. Modcloth reviews are overwhelmingly positive, so there’s no reason to be concerned.

While the site isn’t bad, you should be aware that there are better sites out there. offers extremely low prices and you will have a much larger selection. Plus, their Amazon Prime and customer service are impossible to beat.

What is ModCloth?

Modcloth is an online clothing retailer based in the USA. They primarily offer women’s clothes specifically tailored for the US market.

ModCloth  Alternatives 

If you’re looking for an alternative to Modcloth, we recommend that you check out Their prices, selection, and service are unbelievable.

ModCloth FAQs

1. Is a ModCloth a Reputable Brand?


2. Is My Data Safe When Using the ModCloth Website?

According to the website, Our goal is to provide you with a safe and convenient online shopping experience. We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology to protect the information being transferred to us. To check the security of your connection, view the lower corner of your browser window as you place your order. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure.

3. How Long Does ModCloth Take to Ship?

According to the website, we ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days. If you need to receive your package by a specific date, you can always contact Customer Care at 888-495-9699 (M-F 9am-8pm EST) for help in choosing the right shipping method to get it there on time! For more information, see Domestic Shipping Information.

4. What Are ModCloth Shipping Costs?

Modcloth lists it’s shipping costs in the FAQs:

Domestic – Contiguous U.S.:

Ground Shipping — $12.95 for orders under $150.00. Free for orders over $150.00.

– Transit time – Typically 5- 7 business days in transit once shipped

– This method does not deliver on weekends

Non-contiguous US: Alaska, Hawaii, and Puerto Rico:

USPS Standard Shipping – $18.99

– Transit time – Typically 5- 7 business days in transit

Military APO/FPO (Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific):

USPS – All Orders Priority and First Class USPS Carrier Calculated Rates

– Transit time – Typically 10-15 business days in transit.

5. Where Is ModCloth Located?

Modcloth is headquartered in Los Angeles.

6. Where Does ModCloth Ship From?

Modcloth ships from the USA.

7. Are ModCloth Sizes Accurate?

Yes. Modcloth sizes are accurate.

8. What Is ModCloth’s Refund & Return Policy?

Refund & Return Policy

Domestic Returns

Return items must be received by us within 28 days of the shipped date to be eligible for refund. Once an order has been placed it can't be canceled or changed. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. Final sale items are not returnable. Shipping and handling are nonrefundable. A ฿‌205.00 return shipping fee plus an additional ฿‌80.00 fuel surcharge to cover the cost of transport will be deducted from your refund amount for the use of our label. 

International Returns

Return items must be received by us within 60 days of the shipped date to be eligible for a refund. Once an order has been placed it can't be canceled or changed. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. Final sale items are not returnable. Shipping and handling are nonrefundable.  Return labels provided by Global-E will cause a flat fee of ฿‌410.00 USD deducted from your return amount.

9. Does ModCloth’s Have Good Customer Support? How Do I Reach Them?

ModCloth Customer Care

Our team is available Monday – Friday 9am – 8pm ET

Call Us 888.495.9699

Write Us [email protected]

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