PatPat Reviews 2024 – Is It Legit & Safe or a Scam?

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9.4 Total Score
PatPat Reviews 2022 - Is It Legit & Safe or a Scam?

PatPat is an eCommerce platform which sells maternity, baby and young children’s clothes. They also have baby gear, furniture, and helpful gadgets which appeal to young families.

PatPat is well known for its high quality and low prices. They remove the middleman to save money and offer the best prices possible.

Our Recommendation: PatPat is an excellent website to pick up all of the little things young families need. From baby jumpers to decorations, PatPat has the right products and prices, making this website an easy win.

Safety, Reliability, and Trust
Easy-to-Use Website?
Customer Service
  • Low prices with discounts of up to 90%
  • Excellent product mix that appeals to young families
  • Easy to use website
  • Sizing is difficult for babies
  • You may be able to find similar prices at used clothing stores
  • You can’t try before you buy
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My Experience With PatPat

PatPat is well-known for its adorable baby apparel at affordable prices. The company has a long history of selling high-quality, stylish, and practical baby clothing.

Many parents buy their children’s clothes from PatPat because they're made of high-quality fabrics and are comfortable to wear. They're also available in different sizes, colors, and designs to meet the needs of every baby. The convenient online shop allows them to shop from the convenience of their living rooms, which is a major advantage when you have morning sickness!

The company was founded in 2014 by two friends, Albert Wang and Ken Gao. Ken Gao wanted to find affordable clothes for his new baby, but couldn't find anything that he liked so the friends decided to create their own shopping platform, selling children’s clothes with a focus on quality and affordability.

In 2021, I was expecting my first child during the pandemic and couldn’t go outside to shop for cute baby clothes. That made it super important to find an online shop that sold high-quality clothes for reasonable prices. Like many other new parents, l wondered if PatPat is legit.

I read the PatPat reviews and watched some influencer videos, but there’s only one way to know for sure. The prices are so low that picking up a few things is really doable, so I put in an order for a couple of one-piece outfits. Normally, everything ships in a few days, but due to the pandemic, everything took about two weeks to arrive.

The unboxing was super exciting. Getting new baby clothes is always exciting, but I was hoping that I found my go-to place for all of my baby shopping. I was shocked at how soft and well constructed PatPat’s clothes were. Even though I’d seen PatPat baby clothes reviews, holding the real items in my hand really hit home.

PatPat’s clothes are extra soft to help protect the baby’s delicate skin. After our little girl was born, she had some problems with baby rashes, and I think she really appreciated having something comfortable against her skin. You never realize how important quality is until you have your first child.

Seriously, though, with so many bottles, diapers, furniture, and other things we had to buy for our sweetheart, it was a relief to get some serious discounts. Sometimes the prices are only 10 or 20% off, but if you look around, it’s easy to pick up something cute for less than $5.

So what is PatPat? It’s basically a one-stop shopping experience for everything Baby. They have a full line of maternity clothes, baby and toddler fashions, and even baby furniture. There aren’t as many land-based baby stores as there used to be, so being able to do my baby binge shopping online is amazing.

It’s also a place to remind you that babies can be fun. Sometimes when you’re changing diapers and getting a fussy baby into the car seat that can be hard. But it’s all worth it when you’re dressing up your bundle of joy after bath time. The giggles and snuggles are all part of the experience. Looking through the little piles of baby clothes, choosing what to wear today is genuinely fun.

I can wholeheartedly recommend PatPat to any new mother, and they stay with you for a good while. Since they carry toddler and young children’s clothes, you’ll be shopping with PatPat for a few years. It’s nice to know that you’ll be able to enjoy their low prices for a while. Enjoy your own journey and good luck with your new family!

What Is PatPat?

PatPat is well-known for its adorable baby apparel at affordable prices. Furthermore, they provide some of the finest internet bargains! PatPat focuses on apparel for children, infants, and toddlers. They also provide women's clothing, shoes, and accessories, as well as home items and baby products.

Albert Wang and Ken Gao, two longtime friends, launched the firm in 2014. They established the corporation in Mountain View, California, where it remains today.

When Albert's first kid was born, he discovered how difficult it was for many parents to locate trendy baby apparel. They're aware of the issues that parents confront and know how to deal with them. This is the key to their current success.

Until 2018, PatPat was principally supported by two firms, each of which contributed $50.5 million. The two firms, IDG Capital, which contributed $2.7 million, and Sequoia Capital China, which invested $47.8 million, are the two firms.

PatPat is an eCommerce firm that only accepts online orders and ships them by postal mail. According to PatPat evaluations, customers don't purchase at actual storefronts but instead order through the company's website or app.

If you're interested in ordering something using the app, check out the PatPat app reviews below for additional information.

PatPat Alternatives 

If you’re looking for alternatives to PatPat, you can check out Ryleighrueclothing, Modernechild, and Sparkleinpink.

PatPat FAQs

1. Is PatPat a Reputable Brand?

According to their about page:

“PatPat was founded in 2014 by close friends Albert Wang (CEO) and Ken Gao (COO) in Mountain View, California. Albert and Ken both graduated from Carnegie Mellon University in Pittsburgh, Pennsylvania, with Master's degrees. Following that, they worked together as Principal Engineers at Oracle. When he was expecting his first kid, Ken realized the children's apparel market was badly deficient in trendy, functional solutions. With the help of a buddy, they built a shopping platform for parents to locate fantastic discounts for themselves and their families without wasting a lot of time or money.”

2. Is My Data Safe When Using the PatPat Website?

According to PatPat, one of the most secure online systems is applied to their website to protect your personal information against unauthorized use. They also use secure socket layer (SSL) technology where any personal information obtained through their website is private and maintained in a secure and protected environment and will never be released to any unaffiliated third parties.

3. How Long Does PatPat Take to Ship?

According to their shipping information:

“Before being delivered, orders will go through two stages:

Order processing time: the amount of time it takes PatPat to prepare and ship your order. In certain circumstances, this entails stocking up on supplies and inspecting product quality. Due to a recent rise in sales and the impact of the pandemic, warehouse efficiency will be delayed by 3 to 4 days.

Shipping time: the amount of time it takes for you to receive your item after it has been dispatched. Depending on your location and delivery options, shipping timeframes may vary. Please see the information below for further information.

If your order totals a particular amount, we will provide free expedited and normal delivery. Please see the information below for further information.

All parcels have unique tracking information that can be found in your account's “My Order” section or under “Order Status.”

NOTE: Please check your contact email's spam folder if you haven't heard from PatPat’s customer service team in a long time (24 hours on weekdays, 48 hours on weekends). Your email server or provider may have mistakenly filtered their emails.”

4. What Are PatPat’s Shipping Costs?

Shipping to the USA is free for orders over $45. Otherwise, it’s $5.90.

5. Where Is PatPat Located?

PatPat is an e-commerce website that sells baby clothes and matching family outfits. The company is based in Mountain View, California.

6. Where Does PatPat Ship From?

PatPat ships from China.

7. Are PatPat’s Sizes Accurate?

According to their size chart information:

PatPat never wants to give you something that doesn't fit correctly, but due to minor discrepancies in item sizes across manufacturers, it may be inevitable. Therefore, they include a size chart on most of their product sites. Click on the sizing chart on the product details page of any item to find out its size.

With a permitted deviation of only 2 centimeters for their baby and toddler goods, 4 centimeters for their standard men's and women's options, and 5 cm for their maternity and nursing selections, you may be confident that items are consistent with their size chart.

For the best fit, PatPat recommends that purchasers use a measuring tape and compare their dimensions to their size chart rather than choose a size based on their usual purchase. You want to make sure that the measurements surrounding your body, such as your breasts, waist, and hips, are as horizontal as possible. Make sure the measurement instrument is near to your body at all times, but not too tight. The usual guideline is to keep it close but not too tight or too loose. You may also measure a piece of clothing that fits you well and compare it to their size chart to see which size it belongs to.

8. What Is PatPat’s Refund & Return Policy?

According to their return policy, you have 30 days from the date of delivery to lodge a return request if you are unhappy with the size or quality of the things you received. All return requests are subject to review, and the helpful customer service team would be happy to assist you.

Note: To be eligible for returns or exchanges, items must be unworn, unwashed, undamaged, and unmodified.

PatPat doesn't give free return shipping or reimbursements for any expenditures incurred as a consequence of sending a return. All items bought at PatPat are final sales and aren't eligible for exchange or refund.

Always follow their return procedure when processing a return. As soon as you mail your return, make sure to submit the tracking number.

If you need to exchange an item you got because of a problem with its size or quality, follow their return procedures and choose “Exchange” as your “Desired Resolution.” Exchanges are an alternative to returns and are subject to the same standards and limits as returns.

9. Does PatPat Have Good Customer Support? How Do I Reach Them?

  • Headquarters:
    • 650 Castro St, Mountain View, California, 94041, United States
    • (844) 972-8728
  • Sunnyvale, California Office:
    • 440 N Wolfe Rd, Ste W013, Sunnyvale, California, 94085, United States
    • (844) 972-8728
  • London, Greater London Office:
    • 71 – 75 Shelton St, London, Greater London, WC2H 9JQ, United Kingdom

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