Poshmark Reviews 2024 – Is It Legit & Safe or a Scam?

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7.3 Total Score
Poshmark Reviews 2022 - Is It Legit & Safe or a Scam?

Poshmark is a marketplace for buying and selling used clothing. You buy and sell clothing directly with other people, with Poshmark acting as a middleman.

Poshmark is safe to buy from because any problems will generally be resolved in favor of the buyer. Since sellers are selling used clothing anyways, this is pretty fair.

Our Recommendation: We like the idea of Poshmark, but in practice, we can't recommend it. Buying used clothing is difficult, and when you buy online you can't even see or smell it before buying. If you're looking for alternatives, it's probably safer to stick with Amazon.

Safety, Reliability, and Trust
Easy-to-Use Website?
Customer Service
  • Buying and selling used clothing is much better for the environment than throwing it away.
  • You can save a lot of money by buying and selling used clothing.
  • Poshmark has a better selection than you'd normally find in discount stores.
  • Used clothing is often at least slightly damaged, and some stains just won’t come out.
  • Sellers usually don’t document every single flaw in their clothes.
  • Buyers can be really picky and can end up causing a lot of headaches for sellers.
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My Experience With Poshmark

I have a fast-fashion problem. I’m constantly shopping and buying cute clothes, but I only wear them a few times before I get sick of them and replace them with something new. I don’t want to buy clothes and just throw them away, but I also want to shop and buy cute things without everything just piling up in my closet.

Vintage and used stores have been a big deal for the past ten years, but they usually don’t have exactly what I’m looking for. They also don’t usually pay much, if anything, for stuff you sell to them. Typically you can only donate, and most donations end up in a landfill in Africa anyway.

To be honest, I didn't think much of Poshmark at first and was strictly a buyer. But after my friend convinced me to start selling, I changed my mind. It has been so nice to have the flexibility to sell clothes that are just taking up space, and it helps me keep my wardrobe fresh and minimizes the total money I spend.

Poshmark isn’t for everyone, but there’s definitely a market out there. You can think of Poshmark as an online marketplace or platform that brings buyers and sellers together. This means that even though Poshmark is a legit company, you never really know if individual buyers and sellers on the site won't try to take advantage of you.

Everyone has gained a little weight or taken a new job that didn’t require their old wardrobe. If you have clothes that are just building up in your closet, you can at least try to make a little money off of them. And on the buyer side, you can score some amazing deals that'll help stretch your fashion budget.

Online shopping is huge, and by now we’ve all had a lot of good and bad experiences. Nowadays, it seems like everyone’s buying some sort of product on the internet because it’s cheaper or a better deal. Occasionally you do run across bad sellers who take advantage of the system by selling fake products like knock-off perfumes.

That being said, the vast majority of people are legit, and good sellers build up a reputation pretty fast, while bad sellers get low ratings and complaints. It’s honestly pretty easy to avoid the bad ones.

With this in mind, Poshmark has put together a system to make sure the marketplace stays safe and fun for everyone. If you get an item from a seller that isn't up to your standards—for example, if it's damaged, the incorrect size, or otherwise not as described—you have the option to reject it, return it, and obtain a refund. Poshmark won't give the seller your money until you've “accepted” the item.

As a seller, shipping is one of your most important responsibilities. With Poshmark's prepaid shipping labels, you can make sure that your shipments are safe and secure. As long as you use the prepaid shipping labels provided by Poshmark, your shipments are safe.

However, one prevalent issue among sellers is the company's return policy. If an item is “not as described” in the description, buyers have the right to return it. This implies that if you, as the seller, ignore a minor flaw (such as a snagged thread) and fail to include it in the description, the buyer has the right to reject the item and return it for a refund. In these situations, Poshmark prefers to side with the buyer, so make sure your postings are very precise and clear to avoid them.

Unfortunately, since the clothes are used, there are bound to be problems, buyers can be overly picky, and sellers generally don’t tell about all of the little flaws in the clothes. Maybe it's human nature, but it makes it hard to trust Poshmark.

How Does Poshmark Work?

Poshmark is a social marketplace where people buy and sell used clothes and fashion accessories. It’s a popular way to buy and sell used clothing, and it has a lot of devoted fans.

Most customers are happy with Poshmark, and most people understand that buying used clothing comes with some risks. Poshmark tries hard to protect buyers by making returns easy, but no system is perfect.

Poshmark Alternatives

If you’re looking for alternatives to Poshmark, you can check out Amazon.

Poshmark FAQs

1. Is Poshmark a Reputable Brand?

Poshmark is a place for fashion, accessories, new personal care products, select home goods, pet items, and electronics. Pre-owned items can be listed on Poshmark if they're clean and in good condition. However, all makeup and personal care products must be new, unswatched, alcohol-free, and aerosol-free. Liquid products must be new and in their original sealed packaging. Handmade fashion, accessories, and permitted home goods are also welcome.

2. Is My Data Safe When Using Poshmark’s Website?

According to the website, data from some Poshmark users was acquired by an unauthorized third party. The data acquired did not include any financial or physical address information, and Poshmark does not believe passwords were compromised. Regardless, they recommend that Poshmark users change their passwords as a precaution and security best practice. 

3. How Long Does Poshmark Take to Ship?

As a seller, you must ship the purchased item to your buyer using the pre-paid Priority mail shipping label provided by Poshmark within five days after receiving the shipping label. Most sellers ship within two days.

4. What Are Poshmark’s Shipping Costs?

Poshmark provides a flat rate of $7.67 for expedited shipping on all orders. This shipping fee is paid for by the buyer.

All orders are shipped using United States Postal Service 1-3 day Priority Mail. Please keep in mind that unforeseen issues may arise within USPS that can cause shipments to be delayed for up to 2 weeks

5. Where Is Poshmark Located?

Poshmark is based in Redwood City, California. 

203 Redwood Shores Pkwy, 8th Floor
Redwood City, CA 94065

6. Where Does Poshmark Ship From?

According to the website, Poshmark allows shipment within the United States and its territories. They don't support international shipping outside of the United States and its territories.

7. Are Poshmark Sizes Accurate?

Each seller is responsible for correctly describing the items they're selling.

8. What Is Poshmark’s Refund & Return Policy?

When you purchase on Poshmark, they don't release payment to the seller until you tell them you've received your order as described. You have 3 days after delivery to inform Poshmark if the item has been misrepresented by reporting the problem in the Poshmark app or website with supporting photos. If Poshmark verifies your claim, they’ll send you a label to return the order to the seller and refund your payment. All returns must be shipped back within 5 days of approval to be eligible for a refund.

9. Does Poshmark Have Good Customer Support? How Do I Reach Them?

Customer Support.

Poshmark HQ
203 Redwood Shores Pkwy, 8th Floor
Redwood City, CA 94065

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