Premium Seats USA Review
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Premium Seats USA is a ticket agency that tries to match tickets with its client base. However, tickets and event packages are often overpriced and not nearly worth as much one would spend on it. Customer service tries to be helpful, yet they only make empty promises to make you feel better while never truly fixing the issues. After reading more than 65 reviews, we don't recommend Premium Seats USA as a legitimate site for purchasing your tickets.
Our Recommendation: If you're looking to get the best seats or the best price then we recommend using PRIMESPORT because it tends to have much lower prices and a better selection of tickets and events than Premium Seats USA.
- Shows trending events on the website
- Online presence
- Unpredictability as to what kind of tickets you'll receive
- Overcharges for simple packages for things you can get for cheaper directly from the source
- Charges for “convenience” but never puts much thought into the customer's needs
About Premium Seats USA:
Premium Seats USA is a licensed ticket and hospitality agency featuring an online ticket exchange that connects you to the most sought after sports, concert and theater tickets nationwide. We specialize in finding our clients the best seats at the best price for memorable lifetime experiences. An extensive selection, outstanding service and secure online ordering are elements that make us the nation's favorite and most trusted brand for premium event seating, tickets, and hospitality. All transactions are backed by a 200% Money Back Guarantee.
If you're looking for the best online reviews for Premium Seats USA or other websites then you've come to the right place. We do comprehensive breakdowns of whether certain companies are legit, trustworthy, reliable or are pure scams. We often frequently feature coupon or promo codes so that you can get the biggest possible discounts when making your online purchase. It's rare that websites such as Premium Seats USA are pure scams but if they are then we'll let you know and if they aren't we'll make sure to detail why they are safe, legit and trustworthy to purchase from. Happy shopping!
They falsely advertise for Courtside fan packages. I paid $1,300 for a seat in the 21st row. They refused to give a refund minutes after the purchase. The confirmation from the purchase said center court fan package. I called right away and they refused to give my money back. Promised it was a great seat. Wouldn’t know my seat number until a day before the game. Just to find out it was the 21st row. I was so pissed off, I couldn’t even enjoy the game. This company is completely fradualant and you should stay away at all cost. Go to Ticketmaster. At least you will know exactly what you are getting.
SCAM!! I bought a ticket package to the NHL Winter Classic labeled in lower section 15. It came with $25 food and $25 NHL store. Then after paying, find out that it may be in one of several other sections and they had to put something so that is why it said SEC15. I was also told I would get those 24-48 hours before, possible day of the event. I get a call later the same day to say that those tickets aren’t available at that price anymore and they want to discuss my other options! THAT IS AFTER THEY HAVE MY MONEY!! I can pay an additional $206 per ticket for the same sections without the package! I already paid $149 per ticket package in the first place! I asked for a refund so I can purchase elsewhere and they tell me I will get a refund in 7-10 days after they process it! This is complete SCAM!
SCAM! DO NOT BUY!!