Pretty Little Thing Reviews 2023 – Is It Legit & Safe or a Scam?
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Pretty Little Thing is a discount/flash sale retailer for affordable women's fashion. The site is safe, trustworthy, and is most certainly not a scam. In fact, they even have collaborations with big names like Kourtney Kardashian and Kylie Jenner. Supplementing our PrettyLittleThing review are FAQs about the online store which you can read below.
- Reputation for good quality clothing at low prices
- Shipping usually takes about five days and is generally inexpensive or even free
- Almost unlimited UK and US inventory
- Not all items are shipped internationally
- According to some reviewers, and because of the inexpensive nature of the clothing, you'll occasionally receive an item that isn't of the best quality - thankfully they have a great return policy
What Is ?
“Welcome to our world. We're PrettyLittleThing; the taking over your , , and feeds with our killer looks and next-level aesthetic that'll have you double-tapping. We have gone beyond offering just to become an authority in and beauty in our own right, providing our with everything a modern girl needs to own her own style. We are more than just a . We aim to inspire confidence in our customers when it comes to how they and present themselves to the world, endeavoring to build a community of #EveryBODYinPLT.”
Products you can buy from their are:
- Women's ( , , etc.)
- A new
Learn more from their About page.
Shipping Costs & Delivery Time
For USA customers, standard shipping costs $7.99 which takes up to 9 business days, and express shipping costs $14.99 which takes up to 4 business days for you to reach your . They also have , so you can check out specific shipping information for your country through their website.
If you're looking for alternatives to buy your from, you can check out , , or .
1. How to Reach Out to
You can reach out to the ‘s page here. It's got links for you to message them on , , or WhatsApp. You can also track your orders or returns from that page.
2. Sales & Discounts
If you're looking for a discount, feel free to click the button below to view a coupon code you can use upon checkout. The constantly holds sales, too, and you can shop on this page. They also have a page dedicated to so customers can sign up and get notified about deals. You can also check for gift cards here.
3. Return & Policy
“Quick and easy returns through our Returns Portal! Your should be processed within 3-5 working days of you dropping your parcel off at your local post office/collection point.”
Learn more here.
I ordered on the PLT site on June 6th & received shipping confirmation a few days later. The website shows the items were delivered to my home on the 12th & it was not. I did not receive anything at my door or in my mailbox like the two shipping couriers websites stated. I order packages regularly & actually live in an area where parcels are in a protected area until picked up by the tenant. Once reaching out to the pretty little thing customer service contact through their website as well as their Instagram customer service & promotional accounts there was still no response to my initial email issue UNTIL I started actively informing potential customers of their less than impressive customer service. Since then I have finally received an email response back with them informing me they would still like to take extra time to avoid giving me a refund or at the very least re-issue my items. DO NOT WASTE YOUR OWN TIME/MONEY with this company. There are several “boutique” style sites that have the same (or comparable) items for the same prices.