Rukkus Tickets Review
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Rukkus Tickets is a ticket search engine and aggregator with a strong mobile experience and a modern looking website.
While the company's website looks great, it doesn't have the best Better Business Bureau rating (only a B+) and it has a much more limited supply of tickets than the best resellers.
Our Recommendation: We recommend using SeatGeek instead of Rukkus because it tends to have lower prices and a better selection of tickets and events.
- Modern, easy to use website and mobile apps
- No extra fees because it aggregates tickets from other resellers
- Not as much website traffic as the top tier ticket resellers
- Doesn't have as good prices as the best resellers either
- No publicly available email or phone number
What Are Rukkus Tickets' Service Fees?
Rukkus Tickets tends to have fairly high fees which is one of the reasons why it's not one of our recommended ticketing sites.
How Does Rukkus Tickets Work?
In the words of Rukkus:
“Rukkus accesses tickets from the largest ticketing vendors. With the widest selection of tickets, you'll always find the best deals and cheapest tickets available on the web.”
Rukkus Tickets Popularity
Rukkus Tickets is the 274,899 most trafficked website in the world according to Alexa.com. This makes Rukkus Tickets a moderately trafficked ticket website but nothing close to our preferred sites like SeatGeek and StubHub.
Rukkus Tickets Refund Policy (Security, Trust & Reliability)
Rukkus Tickets's Buyer Guarantee:
“Rukkus sources tickets from all over the web to bring you a wide selection of tickets to all major live events. We are highly selective about the ticket suppliers we work with so you can rest assured that your tickets will always be authentic.
Rukkus chooses to maintain this meticulous vetting process in order to ensure that when you buy from Rukkus, you’re guaranteed the best fan experience possible. If you are a Rukkus customer, your happiness is our happiness. When you buy from Rukkus, you have a dedicated Fan Operations team with you every step of the way. We’ll always have your back if ever an issue arises.
Because we handle all order fulfillment ourselves, we guarantee that all tickets will be delivered before your event or your money back.”
Rukkus Tickets Customer Service Contact Info
It's unclear how to get in touch with Rukkus.
Just placed an order
Received a text to look for a confirmation email.
If you need tickets right away I suggest trying somewhere else.
Matty from Rukkus sent me this:
We are reaching you to inform you that unfortunately, the order is not able to be fulfilled as we are experiencing technical issues with our system, to confirm, the order has been refunded in full and the credit should be reflected in your account in 1-3 business days. Our tech support team is working to have this fixed as soon as possible, I would suggest trying to process the order again in 72 hours.
We apologize for any inconvenience this has caused.
Horrible,unreliable and stressful situation dealing with Rukkus…doing what they call business save your money and time!! Tell everyone!!!!!