TicketFly Review

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6 Total Score
TicketFly Review: Is it Legit, Reliable or a Scam?

TicketFly is a box office ticket company that is owned by Pandora, the music streaming giant. It is a reliable but the site doesn't have many shows or tickets available so it's not one of our favorite ticketing sites.

If you're looking to buy tickets to more mainstream events we strongly recommend SeatGeek.

6Expert Score
Popularity
1.5
Trust & Safety
7.5
Prices
7
Easy to Use Website?
6
Customer Service
4
3User's score
Popularity
2
Trust & Safety
4
Prices
3
Easy to Use Website?
3
Customer Service
3
PROS
  • Tends to have low and transparent fees
  • Easy to navigate the website and see if the event you're looking for is available or not
CONS
  • Doesn't offer a large selection of tickets, like the larger ticketing websites
  • The limited selection makes searching on the site usually a waste of time
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SeatGeek

We recommend SeatGeek because it tends to have much lower prices and a better selection of tickets.

My Experience with Ticketfly:

It feels like I've visited more ticket sites than one could possibly imagine sometimes. I buy and sell tickets professionally. I've come to learn that the “thing” with ticket sites is that you have to be particularly careful about hidden fees, ticket mark-ups, etc. Ticketfly is one of the many ticket resale sites that has never seemed to rate very high with its users for one reason or another. Like other sites, it undoubtedly has its pros and cons.

The first thing I noticed about Ticketfly pertains to the homepage of the website. It looks normal, nice even. There are pictures of artists, professional font choices, overall an aesthetically pleasing website. However, none of the artists Ticketfly chose to show me were notable artists which, on one hand, makes my indie-loving heart happy. However, on the other hand, it doesn't make much sense since smaller events are less likely to sell out. That would leave me very little reason to not just buy tickets from the venue.

The default location setting for Ticketfly was my region which I changed to my city. This brought me only seven results which genuinely shocked me, knowing that so many big name events would be happening nearby within the next few months. I gave Ticketfly the benefit of the doubt, admitting that the amphitheater where many of the bigger performances take place near me is technically in a different city. Searching for this city gave me zero results. I have never had this happen with other ticket sites.

I had seen earlier that day an event coming to my city that I was interested in, the Broadway musical, Finding Neverland. Ticketfly also recommended these tickets to me within seconds of changing my location, so I decided to see what Ticketfly could give me. Upon clicking “Get Tickets,” I was redirected to Ticketmaster. That's fine with me, but since Ticketfly does claim to somewhat be a ticket resale marketplace, it feels strange to just be redirected to the source ticketing.

Upon browsing for more events, I did realize that tickets through TicketFly are either really cheap or for free events. None of the events are popular events, though. I even ran a search for “Ariana Grande” which left me with nothing. I did browse for a while and saw some artists that I did know but would still probably be considered “indie.” I tried to checkout with two tickets for two different events which Ticketfly allowed me to do. They also offered me several delivery choices, all for free besides the expedited shipping which would cost an additional $17.95. I can't imagine there ever being much of a reason to expedite shipping on an event like this, but it is an option.

Ticketfly seems to be a great website for just browsing events you would have never known about otherwise. There is a lot of opportunity for finding a good event. They do have an integrated ticketing system and a cheap service fee if you felt like buying tickets through them. However, it seems just as easy to buy tickets from the source it seems.

Pros:

TicketFly is very mobile friendly and has an easy checkout process for all browsers and device types. At checkout, you have many different ticket delivery options that typically span everything from will call, print at home or have the tickets sent to your mobile device. Also, there aren't any hidden fees which are somewhat rare for ticketing platforms.

Cons:

TicketFly doesn't have tickets to any sporting events which is less of a con and more of a general concept to be aware of. If you're looking for the lowest prices and the best selection then SeatGeek is your best alternative. The other con is just that TicketFly is a boutique platform with a limited selection of events and venue partners.

What Are TicketFly's Service Fees?

TicketFly tends to have fairly transparent fees (since it's a box office).

SeatGeek

We recommend SeatGeek because it tends to have much lower prices and a better selection of tickets.

 

1 Comment
  1. 1.5
    Popularity
    20
    Trust & Safety
    40
    Prices
    30
    Easy to Use Website?
    30
    Customer Service
    30

    Can never find the tickets I’m looking for on here…

    Helpful(1) Unhelpful(0)You have already voted this

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