TicketMonster Review

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6 Total Score
TicketMonster Review: Is it Legit, Reliable or a Scam?

TicketMonster is a company that is a reseller of sports and events tickets. The site is fairly popular and is safe to purchase tickets from but it doesn't have quite the same ticket inventory as the most popular ticketing websites.

Our Recommendation: We recommend using SeatGeek instead of TicketMonster because it tends to have lower prices and a better selection of tickets and events.

Popularity
3.5
Popularity
2.5
Easy to Use?
5
Transparent Fees?
3.5
Prices
5
Ticket Guarantees / Customer Service
5.5
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Pros:

TicketMonster has established a reliable reputation since launching more than five years ago. The website is easy enough to navigate and they provide extensive stadium maps so that you know where you'll be sitting and what your view will be like.

The most popular feature of TicketMonster is that it doesn't have any hidden fees which is rare for the ticketing industry. Also, the Buyer Guarantee on Tickets should put you at ease if you decide to buy tickets from TM.

Cons:

 If you receive the wrong tickets to an event you only receive future credit as TicketMonster won't provide any partial refunds. And as is the standard amongst ticket resellers, tickets will usually be higher than face value.

TicketMonster Alternatives:

Our favorite choice is SeatGeek because it doesn't have any buyer fees and has an easily navigable website. Alternatively, we recommend exploring Ticketmaster and TicketLiquidator if you're focused on hunting down the best possible price.

What Are TicketMonster's Service Fees?

TicketMonster tends to have fairly high fees which is one of the reasons why it's not one of our recommended ticketing sites.

SeatGeek

We recommend SeatGeek because it tends to have much lower prices and a better selection of tickets.

 

3 Comments
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  1. I would never use them again. They never sent me the ticket I purchased and now are ignoring me when I ask for a refund. They are a scam.

  2. Ticket Monster is a scam company. Do not use them. I ordered tickets, never received them, and never received a refund. DO NOT USE this company.

  3. Horrible!! please don’t buy from here

    The event is at 7:30pm and its 6:00 and still no tickets.
    They have to deliver the tickets faster in order for anyone to ever use their site.

    On top of that the customer service doesn’t pick up the phone

    Order Number: 1104932

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