TicketNetwork Review

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8 Total Score
TicketNetwork Review: Is it Legit, Reliable or a Scam?

TicketNetwork is a safe, reliable ticket reseller with a large selection of tickets.. The company has been in business since 1996 and has developed a strong reputation for good, trustworthy service. You can view TicketNetwork's 100% money back guarantee here.

8Expert Score
Safety and Trust
8.5
Website Popularity
8
Easy to Use?
8
Transparent Fees?
6
Prices
8
Ticket Guarantees / Customer Service
8
8.2User's score
Safety and Trust
9.5
Website Popularity
8
Easy to Use?
8.5
Transparent Fees?
7.5
Prices
9
Ticket Guarantees / Customer Service
7
PROS
  • TicketNetwork has a large selection of tickets at reasonable prices
  • A 100% buyer guarantee on all purchases means that you can buy with confidence
  • The website is fairly easy to use and provides good information on ticket purchases
CONS
  • Fees can sometimes reach 15% or more per order
  • Not as many tickets available as slightly more popular sites like SeatGeek.
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My Experience with TicketNetwork

I buy and sell a lot of tickets. It's a huge part of my life at this point. Whether it's for business or for personal use, I've become very familiar with the ticket buying process. There are so many websites out there that don't have your best interest at heart, but there are so many that are worth spending some time looking at.

TicketNetwork gave me a lot to look at from the start. They showed me what their best-rated events were from Jennifer Lopez concerts to the NBA Playoffs to Hamilton performances. From their homepage, they wanted me to have the incentive to click something, and I did. Since Jennifer Lopez was the first artist I saw (and one of the artists I love), I went ahead and decided to see what tickets they could offer to get me just a bit closer to J-Lo in the flesh.

This website didn't automatically take my location like most other ticket sites, but that's okay by me. I browsed the tour dates for J-Lo's events and found one close enough that I could jump on the thought of getting tickets that day. When I chose the event I wanted to attend, the first question TicketNetwork asked me was how many tickets I wanted: Any, 1, 2, 3, or 4+. Most of my adventures are just me; therefore, I chose one ticket.

The prices were what I expected, the cheapest seats being around $75-$80 a piece. This is before any added fees.

When I put the ticket in my cart, TicketNetwork informed me the tickets were “flash seats,” meaning they should be available about five days before the concert. This made me a little uneasy being that I would have to travel for this event. If the seats didn't come through, there was no guarantee I would be getting into the event.

I had a few issues getting to the checkout on TicketNetwork. I received a few service errors and had to go back through the process of picking my tickets over and over again. Luckily, no one snagged my ticket while I was going through this process.

The service fee for this one ticket was about a third of the cost of the actual ticket. The delivery fee tacked on an additional $8 as well, leaving me at about $30 in fees for a $75 ticket. This could be worse, but at the same time, it could be better since I feel like I don't have much of a guarantee for a ticket (or a refund) unless I were to spend an extra $7 on a refund policy.

Overall, the tickets on this site are priced at a competitive rate. There's also a decent selection of events with good tickets available. The fees are a bit outrageous, I feel, especailly without offering me any security in my purchase, but I may take that chance if the price is right.

What Are TicketNetwork's Service Fees?

TicketNetwork has service fees comparable to many other ticket sites. If you're buying a number of tickets, the service fee may seem bearable. However, if you are only purchasing one or two tickets, the service fees may seem like they are a bit too high to justify.

How Does TicketNetwork Work?

In the words of TicketNetwork: “TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Since launching in 2007, the site has provided fans access to tickets for popular, sold out, and hard to find events through our vast online marketplace. All tickets are listed on TicketNetwork.com by professional ticket-selling companies and trusted ticket sellers and are backed by our 100% money-back guarantee.”

TicketNetwork Website Popularity

TicketNetwork is one of the most popular ticket brokers in terms of traffic as it is the 32,308 most visited website in the world according to Alexa.com. It only ranks behind SeatGeek and StubHub regarding website traffic.

TicketNetwork Refund Policy (Security, Trust & Reliability)

TicketNetwork's Buyer Guarantee:

“Our 100% guarantee ensures that: Your tickets will arrive before the event and your tickets will be the ones you ordered or better seats than you paid for. Our confidence in the sellers that list tickets on our exchange allows us to offer you this guarantee.”

TicketNetwork Customer Service Contact Info

Toll Free Phone: 1-888-456-8499 Email:customerservice@ticketnetwork.com

1 Comment
  1. 4.05
    Safety and Trust
    100
    Website Popularity
    80
    Easy to Use?
    80
    Transparent Fees?
    70
    Prices
    90
    Ticket Guarantees / Customer Service
    70

    Bought tickets through TicketNetwork and had an easy experience! Will be using again.

    Helpful(0) Unhelpful(1)You have already voted this

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