TicketOffices is an online ticket reseller that raises ticket prices way beyond face value. Not only do they try to sell tickets for much more than they are worth, but they also tack on hidden service fees (often over $100). TicketOffices likes to make it seem like they have the solutions to your problems when in reality, they are just preying on your wants. After reading more than 80 reviews, we can't recommend TicketOffices as a trustworthy or legitimate source for buying event tickets.
Our Recommendation: If you're looking to get the best seats or the best price then we recommend using SeatGeek because it tends to have much lower prices and a better selection of tickets and events than TicketOffices.
My Experience with TicketOffices
I am a professional ticket buyer and seller. I look at tickets at what feels like all day, every day. That's only because I'm always looking for the best deal, and sometimes, those tickets sites that not many people know about have the best prices. I have to give them a shot sometimes. Therefore, I know which ones are worth the risk and which ones are better off ignoring completely.
TicketOffices looks and feels legitimate from the start. Its design is simple. It lacks a ton of ads and banner like other ticket sites are guilty of plastering across every webpage. It comes off as simple, yet professional. However, TicketOffices is a lot of acting.
Since I do buy and sell tickets, I'm not always looking for local events but events that people want to go to. The first thing that caught my eye on TicketOffices's homepage was the words “Exclusive Deals.” This led me to believe that there was something TicketOffices could offer me that no one else could.
Upon looking through the exclusive deals, I realize that TicketOffices wasn't giving me any locations. The deals weren't set to “local” either, so in order to see what places these deals were in, I would have to manually click through every single one. I did find tickets for a Carrie Underwood show in Arkansas, so I went ahead and decided these tickets would be worth the buy. Plus, they were 15% off through TicketOffices.
The tickets for this show cost $46 from the source when they released. With TicketOffice, these tickets were $50. At the time, I didn't think my 15% off had been applied. When going through the checkout process, the 15% off was never brought up again. I don't know if the ticket prices they showed me from the beginning were already 15% off, but if that were the case, they would have been severely overpriced. I do believe the “Exclusive Deals” were just an attempt at making me think I was getting a good deal.
Something I found disturbing was the fact that once I got to the checkout, TicketOffices stated that I had fees. However, they wanted my payment information first. This is something I see all of the time and is a practice I simply don't agree with. I will always want to know how much my card will be charged before its charged. That's just common sense.
What made it worse was the fact that TicketOffices stated: “A return e-mail stating that you have been charged for your order serves as acceptance of your offer to purchase tickets.” No, it doesn't. If I have to give my e-mail and payment information on the first page, there's nothing stopping them from charging me right then and there, before I see what the service fees are. The fine print here is a huge red flag. I don't want to get anywhere near that kind of “policy.” It just seems like a simple way to say, “I told you so,” after they've taken your money.
I didn't put any of my information in after reading that, not even my e-mail. It's for the best since all sales are final. TicketOffices has a strict “no refund” policy, which they go to explain as no refunds, exchanges, or cancellations. Once you purchase the tickets, they are yours.
TicketOffices has one of the most up-front “no refund” policies I've ever seen. I have to give them props for at least telling me they're trying to get my money, never for me to see again. However, I feel they're probably sliding by on the fact most people won't read the fine print. Proceed with caution, or really, just use another resale site.
- Helpful customer service when trying to buy tickets
- Presence on most social media platforms
- Customer service is nowhere to be found when trying to file a complaint or inquire about transactions gone wrong
- Hidden overpriced service fees
- A false “100% Guarantee” and bogus “exclusive deals”
What Are TicketOffices's Service Fees:
Unfortunately TicketOffices tends to have very high checkout fees.
At TicketOffices.com, we want you to have the best time at the event you're attending, and that starts with the ticket sales process. We only work with licensed, certified, and professional ticket resellers to ensure your satisfaction and the validity of your tickets. You can be confident knowing available tickets are completely authenticated and are backed by our 100% guarantee.
If you're looking for the best online reviews for TicketOffices or other websites then you've come to the right place. We do comprehensive breakdowns of whether certain companies are legit, trustworthy, reliable or are pure scams. We often frequently feature coupon or promo codes so that you can get the biggest possible discounts when making your online purchase. It's rare that websites such as TicketOffices are pure scams but if they are then we'll let you know and if they aren't we'll make sure to detail why they are safe, legit and trustworthy to purchase from. Happy shopping!