TickPick Review

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6 Total Score
TickPick Review: Is it Legit, Reliable or a Scam?

TickPick is a no fee ticket reseller that sometimes has great deals but doesn't have the same volume as other no fee sellers such as SeatGeek. TickPick also has a unique aspect to its platform that allows you to bid on prices instead of just paying the standard listed rate.

Our Recommendation: Although TickPick is trustworthy, if you're looking to get the best seats or the best price then we strongly recommend using SeatGeek because it tends to have much lower prices and a better selection of tickets and events.

6Editor's score
Safety and Trust
6.5
Website Popularity
5.5
Easy to Use?
8
Transparent Fees?
9
Prices
5.5
Ticket Guarantees / Customer Service
6
3.5User's score
Safety and Trust
1
Website Popularity
2
Easy to Use?
6.6
Transparent Fees?
9
Prices
1.6
Ticket Guarantees / Customer Service
1
PROS
  • Unique bidding process means that you might be able to score a better deal than on other platforms
  • No fees for buyers is a unique selling point because most resellers have significant fees
CONS
  • Not as much web traffic as some of the higher profile ticket resellers
  • Sometimes there are long delays before you actually receive your ticket
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SeatGeek

We recommend SeatGeek because it tends to have much lower prices and a better selection of tickets.

 

How Does TickPick Work?

In the words of TickPick:

“We are a no-fee ticket marketplace that is changing the industry. We're growing rapidly thanks to cheaper prices, an amazing buyer experience, and a novel approach to the secondary ticket market.”

Website Popularity

TickPick is a mid-tier ticket broker in terms of web traffic as it is the 59,471 most visited website in the world according to Alexa.com.

Refund Policy (Security, Trust & Reliability)

TickPick's Buyer Guarantee:

“Your tickets will be authentic and valid for entry. You will receive your tickets with ample time before the event. In the event of an emergency, we will work to replace your tickets of equal or better value. If the event is cancelled, we will refund your tickets.”

TickPick Customer Service Contact Info

Phone: 1-845-538-4567 Email: support@tickpick.com

 

3 Comments
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  1. 1.3
    Safety and Trust
    10
    Website Popularity
    20
    Easy to Use?
    40
    Transparent Fees?
    70
    Prices
    10
    Ticket Guarantees / Customer Service
    10

    Just had a disastrous experience with TickPick where the tickets that I bought were fraudulent and I was denied entry at the concert. Had a very hard time getting in touch with their customer service and missed the show. Beware when buying through this website.

    Helpful(6) Unhelpful(2)You have already voted this
  2. 2
    Safety and Trust
    10
    Website Popularity
    20
    Easy to Use?
    80
    Transparent Fees?
    100
    Prices
    20
    Ticket Guarantees / Customer Service
    10

    We bought tickets to the Dave chappelle /Chris Rock show at radio city music hall after a very thorough search of other sites. We went through tick pick due to the 100% guarantee and no fees. For that guarantee we paid more than 3x the original asking price, although the price was similar to stub hub and others. We got to the venue and found out our tickets were invalid. The seller had gone to the box office that day and had their tickets reprinted which invalidated ours. For what it’s worth, customer service was excellent. They answered immediately and stayed on the phone with us for almost an hour while they looked into things. They contacted the seller who said he’d gotten the tickets from work and didn’t know what had happened. They tried to get us other tickets but the show was sold out. They offered tickets for the following night, but unfortunately we had a flight that we couldn’t miss. Therefore, they say they will refund our full amount. But it was extremely disappointing as we’d spent a lot of time looking for tickets before deciding on the “safe” option and going with tick pick. It was safe in terms of getting a refund, but I was not expecting to find out the tickets were invalid. Just beware that even a 100% guarantee is not fool proof. I would recommend getting to the venue as early as possible to check the tickets. If we had found out this issue earlier there may have been tickets left for tick pick to get for us instead. Unfortunately, it was too late for us. And while I’m glad to (hopefully) be getting a refund, I’m extremely disappointed that we missed out on a once-in-a-lifetime show. Afterall, the chance to see Dave chappelle, Chris Rock and surprise guests Kevin hart and Amy Schumer at radio city is unheard of.

    + PROS: No fees, website was easy to use, got tickets quickly. Good customer service.
    - CONS: Not fool-proof...
    Helpful(1) Unhelpful(0)You have already voted this
  3. Be Careful with this company tickets are not honored 100% of the times as they are supposed to, I bought 4 tickets for a Cubs game in Chicago, once at the door my friends were denied entrance, even when they showed the pdf with the tickets we got from TickPick (on the phone), invoice for the purchase as well, they take them to customer service and then asked them to log on the app using credentials wich was never part of the instructions once we bought the tickets, Same day as this was happening I called support, Im transfer to Scott Proverdi he puts me on hold for a long time, my friends get tired of waiting and decide to buy tickets, after this happens he says theres nothing he can do and we lost our money (very rude customer service), but he will speak to a manager and I will hear from him via call or email the same day, never happens, called a few days later now I speak to Mallely Salazar, she explains me that they should call the owner of the tickets and get transfer right away to us, wich never did, same scenario she explains me I lost my money but she will follow up and give me a call next day or email, that never happens 2 days later I get to speak with another person, this time I’m too mad to even remember his name, he tells me plain and simple is our fault for buying new tickets that even if it was at the middle of the game we would get in some how! What a joke so we paid for partial game? No! this is wrong in so many levels. I spoke to my bank if this dosent get resolved I will at least let everyone know about this situation, there will be 3 more reviews from my other friends from each ticket, we will put posters about this all around Wrigley field, speak to the cubs and their field, and even try to reach blogs and press releases… Please don’t buy from this company if you don’t want to be in this situation
    Links to fight case like this using news:
    http://www.nbcchicago.com/news/local/368083721.html
    http://www.telemundochicago.com/noticias/local/Telemundo-Chicago-Responde–389541412.html

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