Viagogo Review

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6 Total Score
Viagogo Review: Legit, Reliable or a Scam?

Viagogo is a supposed ticket retailer; however, their values are set in money and not in people. They are known for grossly overcharging by jacking up prices on "limited" tickets. There are also extensive complaints on the internet about Viagogo's lack of customer service and support.

We have done extensive research about Viagogo and concluded that it is not a safe or trustworthy website to purchase from.

Our Recommendation: If you're looking to get the best seats or the best price then we recommend using StubHub because it tends to have much lower prices and a better selection of tickets and events than Viagogo.

6Expert Score
Popularity
5
Trust & Safety
6
Prices
6
Easy to Use Website?
5
Customer Service
5
1User's score
Popularity
1
Trust & Safety
1
Prices
1
Easy to Use Website?
1
Customer Service
1
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SeatGeek

We recommend SeatGeek because it tends to have much lower prices and a better selection of tickets.

Viagogo Review

Pros:

  • Large selection of tickets across sports, shows and events
  • Have been in business for many years

Cons:

  • They source their tickets from random places/people.
  • They rarely, if ever, address customer issues.
  • They don't offer refunds.

What Are Viagogo's Service Fees?

Viagogo tends to have fairly high fees which is one of the reasons why it's not one of our recommended ticketing sites.

About Viagogo:

Viagogo is a global online platform for live sport, music and entertainment tickets. Viagogo aims to provide ticket buyers with the widest possible choice of tickets to events across the world and helps ticket sellers ranging from individuals with a spare ticket to large multi-national event organizers reach a global audience.

About WebsiteReviews

If you're looking for the best online reviews for Viagogo Fees & and similar websites, then you've come to the right place. We do comprehensive breakdowns of whether companies like Viagogo Fees & are legit, trustworthy, reliable, or scams. Happy shopping!

SeatGeek

We recommend SeatGeek because it tends to have much lower prices and a better selection of tickets.

1 Comment
  1. 0.5
    Popularity
    10
    Trust & Safety
    10
    Prices
    10
    Easy to Use Website?
    10
    Customer Service
    10

    DO NOT USE THIS SERVICE (really they are a disservice) to paying customers. I bought two tickets to a Justin Timberlake for my wife for Christmas. Concert in Jan. in DC. Right side and in front of the stage on the first level of arena. When I got the link to download the tickets they were for a show in another city in April! I contacted customer service and they gave me a link to other tickets I could choose from. Great I thought. Well they tickets they gave me to choose from were behind the stage or on very highest level of the arena. I went to their web site and they were selling two tickets in the same section I bought mine but they would let me exchange for those tickets because they were more expensive than the two I bought in the SAME section! They said it’s “policy” to replace for the same price but not the same view. They won’t budge and you can’t speak to a manager. This is a huge rip-off. NEVER use this service!

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